Privacy Policy

This privacy policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), as well as, to the extent that it does not conflict with the aforementioned regulations, Organic Law 15/1999 on the Protection of Personal Data (LOPD) and its implementing regulations, and/or any laws that may replace or update them in the future.

Our organization is committed to protecting the privacy of your personal data. The personal data you provide is necessary for us to provide our services and is processed in a lawful, fair, and transparent manner, ensuring its adequate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage through the implementation of technical and organizational measures.

Through this document, we wish to provide you, in a transparent and fair manner, with all the necessary information regarding this organization’s processing of your personal data.

I. DATA CONTROLLER

IDENTITY:SILVIA VIVES VALLÉS

Tax ID No. (C.I.F. / N.I.F.):53210759Y

ADDRESS:AVDA. SANTA CATALINA, 55, 03725 TEULADA (ALICANTE)

PHONE:609166827

E-MAIL:info@studiovives.com

II. RECIPIENTS OF PERSONAL DATA

  1. The personal data provided will not be disclosed to any third party unless otherwise specified in the specific processing procedures.
  2. Optionally, when contracting cloud computing services and/or email, communication, and other related IT services, personal data may be:
    • Transferred to IT service providers located within the European Economic Area (EEA) or,
    • In the event that any of our suppliers or service providers are located outside the European Economic Area (EEA), we guarantee that international data transfers will be carried out in accordance with applicable regulations. In particular, in the case of suppliers located in the United States, such transfers may be covered by theEU-U.S. Data Privacy Framework (EU-U.S. Data Privacy Framework, https://www.dataprivacyframework.gov), the adequacy of which was recognized by the European Commission on July 10, 2023, or by standard contractual clauses approved by the European Commission.
  3. Optionally, to government agencies and other organizations when required to comply with legal obligations.

III. — LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

For each specific instance of personal data processing, we will inform you of the legal basis that justifies it.

IV. — RIGHTS

4.1. RIGHT OF ACCESS

This is the right to obtain confirmation from the data controller as to whether or not personal data concerning the data subject are being processed and, if so, the right to access the personal data and the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed; the retention period or the criteria used to determine this period; the existence of the right to request from the controller the rectification or erasure of personal data, or the restriction of processing of personal data concerning the data subject, or to object to such processing; the right to file a complaint with the Spanish Data Protection Agency (AEPD); the existence, where applicable, of automated decision-making, including profiling; and, when data is transferred to third countries, the right to be informed of the appropriate safeguards applied.

4.2. RIGHT TO CORRECTION

You have the right to request the correction of your personal data if it is inaccurate, including the right to have incomplete data completed. Please note that by providing us with your personal data through any means, you guarantee that it is true and accurate and agree to notify us of any changes or modifications to it. Therefore, any damage caused by providing erroneous, inaccurate, or incomplete information on the website’s forms will be the sole responsibility of the data subject.

4.3. RIGHT TO ERASURE

This is the right to request the erasure of your personal data when, among other circumstances, it is no longer necessary for the purpose for which it was collected, or is being processed for other purposes, or you withdraw your consent. It should be noted that erasure will not be permitted when the processing of personal data is necessary, among other circumstances, to comply with legal obligations or to establish, exercise, or defend legal claims.

4.4. RIGHT TO RESTRICTION

This is the right to request that the processing of your personal data be restricted, which means that, in certain cases, you may ask us to temporarily suspend the processing of your personal data or to retain it beyond the necessary period when you may need it.

4.5. RIGHT TO WITHDRAW CONSENT

This is the right to withdraw the consent you provided by checking the box“I have read and accept the privacy policy”at any time, as specified in the corresponding section “Exercising Your Rights” or in the specific terms regarding marketing communications or newsletters. Please note that this right will not apply if, among other cases, the processing of personal data is necessary for compliance with a legal obligation, the performance and maintenance of a contractual relationship, or for the establishment, exercise, or defense of legal claims. Furthermore, the withdrawal of consent will not have retroactive effect; that is, it will not affect the lawfulness of processing based on consent prior to its withdrawal.

4.6. RIGHT TO DATA PORTABILITY

This is the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, provided that: the processing is based on your consent and is carried out by automated or computerized means.

4.7. RIGHT TO OBJECT

This is your right to object to the processing of your personal data based on our legitimate interest. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

4.8. RIGHT TO FILE A COMPLAINT WITH A SUPERVISORY AUTHORITY

If you believe we are processing your personal data improperly, you may contact us, or you also have the right to file a complaint with the Spanish Data Protection Agency (AEPD):

https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

4.9. EXERCISING RIGHTS

You may exercise your rights by sending a letter to the mailing address listed above or by emailing info@studiovives.com; in both cases, please attach a copy of your Tax ID Number (NIF), Foreign Resident ID Number (NIE), passport, or similar document.

  1. SAFETY MEASURES

The person in charge implements appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of the data.

  1. PROCESSING OF PERSONAL DATA.

6.1. GENERAL PROVISIONS

The personal data requested for each specific processing operation is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed, thereby complying with the principle ofdata minimization.

The personal data requested for each specific processing activity is strictly necessary; refusal to provide it would mean that we would be unable to provide the requested service.

The disclosure of personal data provided for in each specific processing activity is, in some cases, necessary for the performance and maintenance of a contract and, in other cases, for compliance with a legal obligation applicable to the data controller.

6.2. BASIC TREATMENTS

CONTACT FORM

The personal data provided in the contact form will be used solely to respond to inquiries or requests for information and to manage the relationship arising from the inquiry.

The legal basis for the processing of personal data is the express consent given by checking the box“I have read and accept the privacy policy.”

The data will not be disclosed to third parties, except where required by law or when necessary for the proper provision of the service.

Personal data will be retained for a period of two years from the time it ceases to be processed, without prejudice to your rights as a data subject, unless there is a contractual or legal relationship that requires the data to be retained for a longer period.

COMMERCIAL COMMUNICATIONS OR NEWSLETTER FORM

The personal data collected in connection with the newsletter subscription will be processed to send information, news, promotions, or related content, and to manage user subscriptions, preferences, and unsubscriptions through various channels such as WhatsApp, email, phone, or SMS. Please note that this type of data processing may involve analyzing the data subject’s profile to determine their preferences and thus provide them with information that is better tailored to their interests.

The legal basis for the processing of personal data is the express consent provided in advance by checking the box“I have read and accept the privacy policy.”

The data is obtained directly from the individuals concerned through the newsletter subscription form or direct contact via email or phone.

Data is not collected from third parties without their express consent.

You can request to be removed from this type of treatment, depending on the medium used, as follows:

  • Email: Through the link provided for this purpose in each electronic communication, or through a similar procedure specified in the commercial communication.
  • WhatsApp: Unsubscribing.
  • SMS: Requesting to unsubscribe.
  • Phone: Requesting cancellation of the subscription.

Your data will not be disclosed to third parties, unless required by law. However, certain service providers acting as data processors—such as web hosting services, newsletter distribution tools, and IT support providers—may have access to your data, always under a contract that guarantees confidentiality and compliance with applicable regulations. If WhatsApp is used as the communication channel, as a necessary contractual requirement, personal data will be transferred to WhatsApp Ireland Limited, which is located within the EEA.

International data transfers from GOOGLE, LLC. take place when using the email application, GMAIL. Data processors: IT Services.

The personal data provided to subscribe to our newsletter will be retained for as long as the user remains subscribed. If the user unsubscribes or revokes consent, their data will be deleted unless there are legal obligations requiring its retention.

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